Logistics
BDC & Support for Logistics & Trucking
Vertex BDC helps logistics and trucking companies streamline dispatch coordination, load tracking, broker communication, and after-hours operational support — so your team focuses on moving freight.
Why Logistics BDC
Operational Backbone for Carriers and Brokers
Logistics runs around the clock. Vertex BDC provides the operational support you need — dispatch coordination, load updates, broker and shipper communication — so your team can focus on execution and growth.
- Dispatch coordination and driver communication
- Load tracking and status updates
- Broker and shipper communication
- After-hours and overflow support
- CRM and TMS updates and reporting
What We Handle
Logistics BDC Services
End-to-end operational support for logistics and trucking.
Dispatch Coordination
Coordinate with drivers and update load status. Keep shippers and receivers informed.
Load Tracking
Track loads and provide ETA updates. Proactive communication when issues arise.
Broker Communication
Handle broker and shipper calls. Confirm loads, update status, resolve issues.
After-Hours Support
Cover nights and weekends so your operations never stop.
Reporting
Clear visibility into load status, communication volume, and KPIs.
Dedicated Team
Agents trained on your systems and logistics terminology.