Vertex BDC — Used Car & Automotive
BDC for Used Car & New Car Dealerships
Vertex BDC is the BDC for used car dealerships. Full-scale used car BDC services: internet lead management, appointment confirmation, service lane campaigns, data mining. Under 60s response, 24/7, multi-CRM.
Why Vertex BDC for Used Car Dealers
Every Used Car Lead Deserves a Fast, Professional Response
Used car dealerships lose up to 30% of leads to slow response and inconsistent follow-up. Vertex BDC is the BDC for used car dealers — we respond within 60 seconds, work in your CRM, and follow a proven appointment-setting process.
- Under-60-second lead response time
- Works in your CRM (VinSolutions, Elead, CDK, DealerSocket, Tekion)
- Appointment confirmation and show rate optimization
- Service lane BDC for maintenance and recall campaigns
- Data mining to reactivate aged and lost leads
What We Handle
Used Car BDC Services
Vertex BDC handles everything your used car dealership needs to convert more leads into sold units — dedicated BDC for used car dealers.
Inbound & Outbound Calls
Every phone lead answered professionally. Outbound follow-up campaigns to re-engage prospects and confirm appointments.
Internet Lead Management
Rapid response to every web form, third-party lead, and chat inquiry. Multi-channel follow-up via phone, email, and text.
Appointment Setting
Confirmed showroom visits with structured follow-up. We drive higher show rates through multi-touch confirmation sequences.
Service Lane BDC
Proactive outreach for maintenance schedules, recall campaigns, and service appointment booking to maximize fixed ops revenue.
Data Mining & Lead Recovery
Reactivate aged and lost opportunities from your CRM database. Uncover hidden revenue from leads your team wrote off.
Performance Reporting
Detailed KPIs, call recordings, and weekly performance reviews with your dedicated account manager. Full transparency.